Summary: Client onboarding in a B2B SaaS platform is a challenging process, especially when the revenue per month is below $60. Shorter onboarding time helps clients realise the product benefits soon and reduces early...
Tag - customer success
Customer support operations of various hues and sizes drove the ITeS growth in India and other English speaking countries. Customer support operations continue to be an integral part of every service organisation irrespective of...
The ultimate dream of a SaaS product is to have a context agnostic product that any customer can sign up and start using successfully. In reality, most B2B SaaS product use cases are context dependent as most workflows in any...